Cookie descriptions

Necessary cookies

Our website places the following cookies in your browser:

“_ga”, “_gid” and “_gat_UA-69025848-2”

These are placed by Google Analytics. We do not collect any personal data into Google Analytics, nor can we use this data to single-out any particular visitor.

We use Google Analytics to understand how visitors find out about our website, how they generally use it and what general number of visitors there is. We also use it to understand which trips are more appealing than others.

“csrftoken”

This is a standard security token that ensures no one can hijack your browsing session.

We cannot and do not use this to identify you. Our website uses it to ensure that whatever you do here cannot be hijacked by a 3rd party, and that the said 3rd party cannot do anything pretending to be you.

“Intercom-id-b7lgslv6”

This cookie is placed by Intercom, our chat solution. When visitors use it to get in touch with us, our agents try to respond as soon as possible. However, when a visitor leaves the website before getting the agent's response, this cookie ensures that they get the response when they return to the site.

We do not collect any personal data into Intercom. Visitors can communicate with us completely anonymously. So we deem this cookie necessary to provide a useful customer service. Any personal information that the visitor decides to provide to our agents will be well protected as described in our Privacy policy.

Remarketing cookies

Cookies from this group are placed in your browser only if you allow them via Cookie settings (open these settings via a link in the footer). It is possible that not all of these exist/are placed at the time of your reading, because they relate only to active online marketing campains.

“fr”

This cookie is placed by Facebook. It enables us to show you an ad while you’re using Facebook, and the ad is about a trip you’ve been eyeing on our website. Hopefully it will remind you that you found the trip interesting and gets you to consider booking it.

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What is a cookie?

A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).

Why are cookies used?

Web pages have no memory. If you are surfing from page to page within a website, you will not be recognized as the same user across pages. Cookies allow you to be recognized as the same user across the pages of a website. Cookies also allow your choices to be remembered – choices such as the language you prefer, the currency you use and your search criteria. They will also make sure you are recognized when you return to a website.

Do all cookies do the same thing?

No, there are different types of cookie and different ways of using them. Cookies can be categorized according to their function, their lifespan and according to who places them on a website.

To learn more about cookies and how to manage them, visit allaboutcookies.org or youronlinechoices.eu.

How long do Realcroatia.com cookies stay active?

The cookies we use have varying lifespans. The maximum lifespan we set on some of them is five years from your last visit to our website. You can erase all cookies from your browser any time you want to.

Who has access to Realcroatia.com cookie data?

Only website code of Realcroatia.com has access to Realcroatia.com cookies. Cookies placed by third parties can be accessed by these third parties.

How can you manage your cookie preferences?

Using your browser settings you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the "Help" function in your browser to locate the settings you need.

We have also conveniently set up a Cookie settings panel that you can access any time from the link in the footer.